Customer Services

Our team of Service Engineers are trained field service engineers to provide timely and effective on-field support to our customers. They are fully capable of helping to improve processes and solve problems, our experience is that an increasing number of customers prefer us, the core of who we are.

CAD/CAM nesting software system specially designed for automating the CNC programming of sheet metal cutting machines with oxy-fuel, plasma, laser, and water jet technologies.

Smart services

Our service team operates a help desk which includes Teleservice, a remote diagnostics tool, delivers immediate technical support for machine issues. To quickly initiate a solution for any matter, there’s our Online Support System.

Installation & Training

To help you make the most out of your machine investment, we provide customised training following machine installation, additional training programs are also done at your convenience like Operator training, Application training, Maintenance training & Software training.

Maintenance & Service

Our team of field service engineers responds quickly and proficiently to your service requests. To keep your equipment in good running condition and proactively prevent problems, we offer Preventive Maintenance through Annual Maintenance Contracts (AMC). Our AMC packages help you plan maintenance costs and reduce the risk of unexpected breakdowns.